No you don’t need an account in order to make a purchase from us.
It takes only 2 minutes to create your account. Head on to hatchmart.com/my-account/ and sign up with your email ID. Your Username and Password will be generated automatically and send to the registered email ID.
No, as of now we do you accept international orders.
Product and Sizing Info
We use hard polycarbonate plastic for your phone cases which gives them a smooth scratch resistant finish.
Do not wash and dry at high temperatures. High-temperature washes can fade and crack the print, and a high-temperature dryer settings can shrink the garment, as well as damage the print.
In order for you to prolong the life of your custom print, we suggest following the care instructions below:
Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.
We respect your privacy. The only information we collect is your name, email, contact number and billing address. This information is just used for internal record keeping and we do not share it with any third party.
Hatchmart does not store any Credit/Debit card or bank account information. All this information is handled by Razorpay which is our certified, secure online payment gateway partner.
Yes, we do offer Cash on Delivery to most locations in India. We charge a nominal Rs.75 as a COD fee.
Paid Orders : Hatchmart offers free shipping across India for paid orders with order values greater than Rs. 500 and a charge of Rs. 50 for orders below Rs. 500.
Cash on Delivery : For COD(Cash on Delivery) orders, we charge a nominal Rs.75 as a COD fee.
Yes, you can definitely update your information or change the product within 24 hours from the time of order. You can do so by mailing us at email@example.com or call us at +91-9544367067 (Monday – Friday) between 10 AM and 5 PM and we’d be glad to help you out with the same.
We at Hatchmart strive to give you a quality product of your choice. However, if you receive an incorrect / damaged product, you can mail us at firstname.lastname@example.org and mail the product to us at the following address.
Hatchmart, No 22/245B, Mathara, P.O GA College, Calicut – 673014
Items will have to be unused and returned in their original packaging within 15 days of delivery.